Ratings & Reviews

Overall Rating

(61 reviews)
98.4% of customers recommend this property

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Resident Reviews

submitted by Ms R. - |Recommended: YesI love to live here, it is a clean safe community ... — The staff are amazing, maintenance is prompt with all repairs. The landscaping and exterior is always kept up. I am happy living at Charter Creek..
response from property -Romona we have truly enjoyed having you here as a resident! Thank you so much for the wonderful review, I will make sure maintenance sees this as well.
submitted by Donna P. - |Recommended: YesHighly recommended — Very nice grounds, quite majority of the time.
response from property -Thank you so much for such a wonderful review! We hope you continue to enjoy living here.
submitted by Morton S. - |Recommended: YesThe complex is clean neat and peaceful. — Nice place to live.
response from property -Thank you for the 5-star review, Mr. Scott!
submitted by Jan I. - |Recommended: YesI have never lived on a property that was better managed or resident-focused. Property beautifully maintained and management so helpful and thoughtful. Highly recommend to anyone
response from property -We love our residents and it clearly shows with this raving review! Thank you Jan for your kind words and calling Charter Creek Apartments "HOME"!
submitted by Molly - |Recommended: YesThe rental office employees are very nice. very polite. They are very helpful. The maintenance men are very nice and friendly. I really like the picnic area has a nice grill so you can cook your food out side. The swimming pool i really like. there is a world pool area next to the swimming pool that you can sit and relax. The apartment I live in is very nice.. There are lots of parking places to park your car.. The people that lives their are very friendly. The grounds are very nice. the best thing that I like the parking lot is well lighted at night. same with the entrance way of the apartments. There is a pool party picnic at this apartment complex. in the summer. in the winter in March of this year, they had a wine and paint night. This is a nice way to meet your neighbors that lives at this apt complex.
response from property -Thank you for this wonderful review Molly! We are so glad to have you as part of the Charter Creek Community!
submitted by Catherine C. - |Recommended: YesLove.. but dated — I love the community, the community management office team and the neighbors. The apartments are nice but could use a bit of updating. For the price paid, appliances, countertops, fixtures and vinyl flooring could be updated. But other than that I love it here
response from property -We really appreciate your feedback on our apartments! We will definitely look into your suggestion on the updating.
submitted by Patrick S. - |Recommended: YesPost Move-In review — Everything is great so far Sometimes the music at the neighboring day care center can be a little loud. But this is a very pleasant place to live
response from property -Thank you for the 5-star review Patrick! We are so excited to have you as a resident here. I'm sorry to hear about the music from the daycare and will reach out to them to see if we can come to a resolution.
submitted by David H. - |Recommended: YesReview — Enjoy living here
response from property -We are so glad you enjoy living at Charter Creek Apartments, David. Thank you for the 5 star review.
submitted by Shamika S. - |Recommended: YesEverything is great so far — I would let them know its very quiet and peaceful.
response from property -Shamika, thank you for the wonderful review!
submitted by Chris G. - |Recommended: YesWell, I moved in about 2 months ago. Welcomed by energetic and friendly staff. Every time I’ve requested something like maintenance which has been minor they’ve been attended to quickly. Vewy vewy quite Shhhhhh Spelling intentional You can hear a pin drop. Neighbors so far seem to be friendly as well. Very nice and well maintained property. Love the package storage delivery process that they have in case you’re not home. Interstate less than a mile away to hop on. I made the correct decision in moving here. Please don’t change the way you do things. Thanks
response from property -You just warmed all of our hearts! Thank you sooooo much for the wonderful review! We have truly appreciated having you here as part of the Charter Creek community! Have a wonderful Thanksgiving!
submitted by Cynthia D. - |Recommended: YesWonderful location and great amenities — Clean, quiet and great location. Friendly staff Victoria was a pleasure to deal with right up to my move in.
response from property -Thank you so much for taking the time to post this review! We hope to have you enjoying the community even more as time goes on! We hope to see you at the holiday party on 12/9 so you can meet more of your neighbors! Have a wonderful day and welcome home!
submitted by Charles A. - |Recommended: YesWell maintained, easy to communicate with, wonderful community to live in. — Well maintained, easy to communicate with, wonderful community to live in.
response from property -Charles, thank you for the wonderful review! We strive for our residents to receive the best customer service, and this review shows!
submitted by Sailaja M. - |Recommended: YesCharter creek apartment nice location — Charter Creek apartment is one of the best and well maintained apartment, and staff are very friendly and helpful. easy access to I95 and shopping locations
response from property -Thank you for the wonderful review! We take pride in our staff and community and glad to see it shows.
submitted by Brenda B. - |Recommended: NoIt’s ok some things could be a lot better — Friendly neighbors
response from property -Brenda, we are so sorry to hear this bad review, especially when you have been a part of the staff during the pool season two years in a row. Please feel free to set up a time to meet with the manager to discuss your concerns.
submitted by Saima M. - |Recommended: YesNice, Clean,Quite Friendly, and Safe. — We have been living here for many years. It is a very nice, clean, beautifully landscaped and safe neighbourhood. Most of the necessities of life are within walking distance. Close to highway, Walmart, Food lion, restaurants, Pump it up and more. Great school system. the Charter Creek Apartments has a very efficient maintenance team. They also have an after-hours emergency maintenance team. The staff is very cooperative. Nice playground for kids, doggy park and walking trail. We love living here
response from property -Saima, we are so glad your family chose Charter Creek many years ago. As a long term resident, we value your feedback.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Charter Creek Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Charter Creek Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose